---
title: Your Menu Isn’t Broken—But Your Merchandising Might Be
description: Improve restaurant profits by merchandising high-margin items before, during, and after ordering. Make every guest interaction count.
image: https://news.fullcoursefoundation.org/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg
---

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# Your Menu Isn’t Broken—But Your Merchandising Might Be

 By [Lauren Fernandez](https://news.fullcoursefoundation.org/how-to-grow/author/lauren-fernandez-1) 

 May 6, 2025 8:00:00 AM

 1 Minute Read

### Unlock Hidden Profits with Smarter Merchandising

Think your menu isn’t pulling its weight? You might be looking in the wrong place. In most restaurants, the problem isn’t *what’s* on the menu—it’s *how* it’s presented.

Thousands of dollars in potential profit are lost each month simply because high-margin items aren’t being showcased effectively. That’s where strategic merchandising comes in: the art of guiding your guests to crave the most profitable choices at every touchpoint.

Here’s how to build a seamless ordering journey that benefits your guests *and* your bottom line.

---

### The Golden Rule: Spotlight Your High-Margin Stars

Whether it’s a best-selling burger or a seasonal special with stellar margins, these items need to be front and center—visually and verbally.

#### 1. **Pre-Order: Create Cravings Early**

This is where your merchandising game begins.

- **Use high-quality visuals** to showcase top-margin items on menu boards, social media, and ordering kiosks.
- **Highlight center-of-the-plate favorites** with compelling signage near your entrance or order counter.
- **Feature limited-time offers (LTOs)** in a way that builds urgency and curiosity.

> *“Your guests will notice what you spotlight,” says Lauren Barash, Chief Marketing Officer at Full Course. “So make sure it’s the items you actually want them to order.”*

#### 2. **Ordering: Guide the Guest Decision**

During the ordering moment, use small nudges to drive profitability:

- **Upsell smart add-ons** (think: bacon, avocado, or premium sauces for entrées).
- **Bundle items into value-driven combos** that increase average check size without drastically increasing food cost.
- Use subtle cues like *“most popular”* or *“fan favorite”* to influence guest choices.

#### 3. **Post-Order: Don’t Miss the Final Mile**

Just because the entrée is ordered doesn’t mean your merchandising work is done.

- **Tempt guests with high-margin desserts** and signature drinks after the main order.
- Encourage team members to ask: *“Would you like to add a slice of our house-made pie?”*—it’s a small question with big impact.

---

#### 💡 Pro Tip: Declutter to Drive Focus

Your signage should only serve two purposes: **delight the guest** and **drive revenue**. Eliminate distractions like “No substitutions” or “We don’t accept Discover.” These messages take up valuable space—and attention.

---

#### Key Takeaways:

- Showcase high-profit items early and often with visuals and signage.
- Use upsells and combo options to increase average check size.
- Keep merchandising going after the entrée with dessert and drink suggestions.
- Declutter your menu boards and signage to keep the focus on revenue-driving messages.

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[restaurant profitability](https://news.fullcoursefoundation.org/how-to-grow/tag/restaurant-profitability)

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### [Why Static Menu Prices Are Eating Your Profits](https://news.fullcoursefoundation.org/how-to-grow/why-static-menu-prices-are-eating-your-profits)

[![Picture of Lauren Fernandez](https://news.fullcoursefoundation.org/hubfs/1-1.svg) Lauren Fernandez May 20, 2025 9:00:00 AM](https://news.fullcoursefoundation.org/how-to-grow/author/lauren-fernandez-1)

[![](https://news.fullcoursefoundation.org/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg)](https://news.fullcoursefoundation.org/how-to-grow/the-secret-to-bigger-checks-bundle-like-a-pro)

[restaurant profitability](https://news.fullcoursefoundation.org/how-to-grow/tag/restaurant-profitability)

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### [The Secret to Bigger Checks? Bundle Like a Pro](https://news.fullcoursefoundation.org/how-to-grow/the-secret-to-bigger-checks-bundle-like-a-pro)

[![Picture of Lauren Fernandez](https://news.fullcoursefoundation.org/hubfs/1-1.svg) Lauren Fernandez May 8, 2025 10:30:00 AM](https://news.fullcoursefoundation.org/how-to-grow/author/lauren-fernandez-1)

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